Servicetechniker innovaphone / Unified Communications (m/w/d)
Core
Install, configure, and maintain Unified Communications and VoIP solutions for business customers, including Microsoft Teams integration and network setup.
Role type
Senior IC Unified Communications technician
Builds
Production UC systems, VoIP infrastructure, and Microsoft Teams integrations
Domain
Telecommunications + Unified Communications
Required skills
VoIP, SIP, IP networking, UC system administration, Microsoft Teams integration, network configuration (TCP/IP, VLAN, QoS, DHCP, DNS, VPN), remote and on-site service
Preferred skills
innovaphone certifications, VMware or Hyper-V, Ubiquiti/Aruba networking, Linux or Windows Server
Technologies
innovaphone, Microsoft Teams, Microsoft 365, VMware, Hyper-V, Ubiquiti, Aruba, Linux, Windows Server
Responsibilities
Install and configure innovaphone telephony and UC solutions; Administer innovaphone myApps platform; Perform software updates, migrations, and system expansions; Provide 2nd and 3rd-level technical support; Set up SIP trunks, gateways, and VoIP solutions; Integrate Microsoft Teams and collaboration platforms; Configure networks (TCP/IP, VLAN, QoS, DHCP, DNS, VPN); Deliver remote and on-site service; Support project managers on client projects; Provide technical consulting and documentation
Seniority
Mid-level, hands-on IC