Techniker (m/w/d) im Service Innendienst
Core
Customer service specialist for a door manufacturing company, handling inquiries, orders, and spare parts coordination.
Role type
Service technician (customer service)
Builds
Door products and spare parts
Domain
Manufacturing (doors)
Deliverable
client delivery
Required skills
technical training, customer service, order management, BOM creation, parts coordination, MS Office
Preferred skills
SAP knowledge
Responsibilities
Answer customer inquiries and process orders, create and review quotes and orders, handle telephone support, create and check bill of materials, coordinate departments for timely spare parts processing, analyze customer service reports