Mitarbeiter*in Vertriebsinnendienst mit Entwicklungsperspektive Team-Koordination (m/w/d)
Core
Coordinating sales operations and process development at the interface between sales, procurement, and logistics for a rubber industry trading group.
Role type
Sales Operations Coordinator with process development focus
Builds
Sales orders, quotes, and customer service workflows
Domain
Rubber industry / Wholesale trade
Required skills
Customer service, order processing, stakeholder coordination, data management, process optimization, ERP system usage, technical product understanding
Preferred skills
Wholesale experience, English proficiency, additional languages, MS Office, WMS (Sage)
Responsibilities
Customer consultation via phone and email, creating and tracking quotes, order processing, coordinating with procurement and logistics, supporting outside sales, handling complaints, maintaining customer and item master data, coordinating and prioritizing tasks within sales operations, supporting the development of structures and workflows, identifying optimization potential, ensuring transparent information flow, supporting the introduction of digital processes
Seniority
Entry to Mid-level, individual contributor