Kundenbetreuer/in (m/w/d) im Innendienst
Core
Managing customer accounts, creating delivery routes, and processing contracts and invoices for a textile laundry and rental service.
Role type
Customer service representative (in-house)
Builds
Delivery routes, customer contracts, invoices
Domain
Textile laundry and rental services
Required skills
Contract management, customer data management, invoice processing, route planning, CRM system usage, MS Office
Preferred skills
Experience in customer in-house service
Technologies
MS-Office, CRM-System
Responsibilities
Create delivery routes and update route plans, set up new contracts and process contract cancellations/changes, maintain customer master data, handle new customer onboarding, manage deliveries, process complaints, and issue invoices