Mitarbeiter Customer Service (m/w/d) – Teilzeit
Core
Handling and monitoring customer orders, coordinating shipping domestically and internationally, and managing customer inquiries via phone and email.
Role type
Customer Service Representative (Part-time)
Builds
Order fulfillment and shipping documentation for medical technology products
Domain
Medical Technology
Required skills
Order processing, Shipping coordination, ERP system usage, MS Office, German (fluent), English (fluent)
Preferred skills
Medical technology industry experience, Majesty ERP system experience, Sales internal service experience
Technologies
Majesty, MS Office
Responsibilities
Processing and monitoring customer orders, Handling customer inquiries via phone and email, Coordinating and processing domestic and international shipping, Creating and processing shipping and accompanying documents, Scheduling delivery dates and order details with customers and internal departments, Maintaining customer, item, and order data in the ERP system, Supporting general administrative tasks in the Customer Service area
Seniority
Entry-level, Part-time