Assistenz der Geschäftsführung & Betriebsorganisation (m/w/d)
Core
An operational assistant to the managing director of a 6th-generation piano manufacturing and sales family business, focusing on structuring workflows, coordinating the external sales team, and managing order processing.
Role type
Senior operational assistant / right hand to managing director
Builds
Reliable operational structures for a piano manufacturing and sales company
Domain
Traditional family business / Piano manufacturing and sales
Required skills
Workflow structuring, task coordination, external sales team planning, order processing, invoicing, follow-up on offers and complaints, process improvement, assertiveness, discretion, self-prioritization
Preferred skills
Ability to challenge the managing director constructively, cultural fit with a traditional craft business
Technologies
Office software
Responsibilities
Coordinate the external sales team for piano tuning, repairs, and service; manage invoicing and open customer/supplier accounts; follow up on offers and complaints; establish clear structures and deadlines; moderate team discussions and enforce agreements
Seniority
Senior, hands-on IC