Customer Service Mitarbeiter (m/w/d)
Core
Managing customer orders, logistics, and invoicing for medical device sales and projects.
Role type
Customer Service & Order Management Specialist
Builds
Medical device products (operating tables, lights, chairs) for hospitals and ambulatory centers
Domain
MedTech / Medical Devices
Required skills
Order management, ERP systems, invoicing, export documentation, tender management, project coordination
Preferred skills
MS Office, Sage ERP, Zoll/Export knowledge
Technologies
ERP systems, MS Office, Sage
Responsibilities
Consult and support existing and new customers, manage and maintain customer orders in ERP, plan and coordinate national and international shipments, create shipping and customs/export documents, create invoices and project billing, support tender processing, provide administrative support for project execution, coordinate meetings and interfaces
Seniority
Entry-level to Mid-level