IT Systemadministrator (m/w/d) User Help Desk
Core
Ensuring availability and development of enterprise-wide IT services including network, applications, and user support.
Role type
System Administrator (User Help Desk)
Builds
Enterprise IT services (network, applications, hardware/software components)
Domain
Healthcare / Health Technology
Required skills
Active Directory, Windows Clients, SCCM, hardware/software installation and configuration, network and firewall management, software deployment, documentation
Preferred skills
Microsoft SCCM experience
Technologies
Microsoft Active Directory, Windows Clients, SCCM, Telephony systems
Responsibilities
Install, configure, monitor, and optimize hardware and software components; Handle user requests (First- and Second-Level Support); Perform software introductions and updates; Coordinate hardware installations; Support application development based on user feedback; Manage telephony, network, and firewall including external connections; Document IT topics and support group projects
Seniority
Mid-level, hands-on IC