Help Desk Mitarbeiter (m/w/d)
Core
Providing technical support for Microsoft server environments, Microsoft 365 tenants, clients, and peripheral devices while configuring networks and infrastructure.
Role type
Help Desk Technician
Builds
IT support services for internal clients
Domain
IT Infrastructure / Microsoft Systems
Deliverable
client delivery
Required skills
Microsoft 365 Administration, Virtualization (VMware, Hyper-V, Proxmox), Networking, Client Support, Peripheral Device Management, Server Environment Support
Preferred skills
Microsoft Certifications
Technologies
Microsoft 365, Exchange Online, Identity, VMware, Hyper-V, Proxmox
Responsibilities
Support Microsoft server environments and Microsoft 365 tenants, Handle technical inquiries with a solution-oriented approach, Manage clients and peripheral devices, Administer virtualization solutions, Configure networks and infrastructure components
Seniority
Entry to Mid-level