Bürokraft (m/w/d) Service & Reklamation
Core
Office staff responsible for customer service, scheduling service appointments, handling complaints, and organizing maintenance operations.
Role type
Office Administrator (Service & Claims)
Builds
Customer service interactions, service schedules, maintenance dispatch plans, quotes, and invoices (via careerplan.io/jobs/10000-1207361744-S-burokraft-mwd-service-reklamation-at-rohde-gmbh)
Domain
General office operations / Customer service
Deliverable
product features
Required skills
MS Office, telephone communication, written communication, scheduling, complaint handling, quote creation, invoicing
Responsibilities
Handle telephone and written customer inquiries, plan service appointments, process complaints, organize customer service and maintenance dispatches, create quotes and invoices