Customer Success Manager Event-Metrics (m/w/d)
Core
Connecting customers, data, and trade fair operations to make trade show appearances data-driven and measurable.
Role type
Customer Success Manager (Event-Metrics)
Builds
Data-driven measurement solutions for trade show appearances
Domain
Event industry + data analytics
Deliverable
dashboards & analysis
Required skills
Project management, Customer Success, Event/Trade fair environment experience, Technical understanding, Data analysis, Communication (German/English), On-site readiness
Preferred skills
Analytics, Tracking, KPI-based evaluation, CRM or BI tools
Responsibilities
Planning and implementation of Event-Metrics projects for national and international clients, Coordinating sensor deployment at trade show booths, Evaluating and interpreting Event data (e.g., visitor flows, dwell time, KPIs), Creating and presenting reports for clients
Seniority
Mid-level, hands-on IC
