Callcenter-Agenten in der Disposition (m/w/divers)
Core
Dispatching and coordinating taxi vehicles for a taxi company via phone, email, and radio.
Role type
Dispatch agent (Call Center)
Builds
Dispatched taxi services for connected vehicles
Domain
Transportation / Taxi industry
Required skills
Voice reliability, Customer orientation, Communication skills, Frustration tolerance, Technical knowledge
Responsibilities
Answering, forwarding, and processing radio orders; Email handling; Dispatching recurring orders; Coordinating vehicles at stops; Handling service hotline and internal calls for connected vehicles