Mitarbeiter Servicecenter (m/w/d) in unserer Leitstelle
Core
First point of contact for parking customers at the airport, ensuring smooth operations for parking lots.
Role type
Customer service agent (phone)
Builds
Customer support for parking tickets, payments, and gate systems at airport parking facilities
Domain
Transportation services / Airport operations
Deliverable
client delivery
Required skills
Phone communication, ticketing systems, cash register troubleshooting, gate system troubleshooting, remote control of parking technology, documentation, technician coordination
Preferred skills
PC skills, English language skills
Responsibilities
Answering customer calls, assisting with parking tickets and payments, troubleshooting cash registers and gates, remotely controlling parking technology, documenting incidents, coordinating service technicians
Seniority
Entry-level, individual contributor