CRM Consultant / Pre-Sales Consultant (m/w/d)
Core
Consulting and pre-sales support for CRM solutions, helping mid-sized companies modernize sales, service, and customer processes.
Role type
Pre-sales and implementation consultant
Builds
CRM solutions and process optimization for mid-sized enterprises
Domain
Business process consulting / CRM / Digitalization
Required skills
CRM solution expertise, business process analysis, requirement gathering, workshop facilitation, solution design, customer relationship management, project coordination, training delivery
Preferred skills
ERP/DMS system knowledge, software implementation experience, process digitalization understanding, presentation skills
Technologies
CRM systems, ERP, DMS
Responsibilities
Consult clients on CRM solutions, conduct workshops and requirement analysis, support sales with demos and proposals, lead CRM implementation projects, coordinate between client and technical teams, deliver training and support
Seniority
Mid-level, hands-on IC