KUNDENBERATUNG (m/w/d) KRANKENKASSE
Core
Customer service representative for a health insurance company, handling inquiries and claims for policyholders.
Role type
Customer service representative (health insurance)
Builds
Customer service interactions and claims processing for health insurance members
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Customer service, Claims processing, MS Office, Communication, Sales
Preferred skills
21c|ng, Social insurance training
Responsibilities
Provide comprehensive customer advice on statutory health and long-term care insurance, Process assigned business processes (e.g., maternity allowance, travel cost reimbursement), Bind customers through information on additional offers and sales opportunities