IT Application Support Engineer (Linux) (m/w/d)
Core
Provide technical support and incident management for Linux-based software solutions and their interfaces within customer environments.
Role type
Linux application support engineer
Builds
Stable operation of customer-facing software solutions
Domain
IT services for travel, finance, insurance, logistics, public sector, industry, and telecommunications
Deliverable
client delivery
Required skills
Linux system administration, incident management, technical support, system monitoring, configuration management, deployment automation, customer communication
Preferred skills
Python or Bash scripting, SQL database knowledge, containerization (Docker)
Technologies
Ansible, Jenkins, Docker
Responsibilities
Handle technical support and incident resolution for Linux-based software and interfaces, ensure stable operation through continuous monitoring and analysis, apply updates and configuration changes, coordinate with customers and internal teams, optimize system and operational processes for high availability, support setup of new system environments, automate deployments and configurations
Seniority
Junior to Senior, hands-on IC