Kaufmännischer Mitarbeiter Key Account Management (m/w/d)
Core
Manage key accounts from analysis to customs clearance, acting as the central liaison between customers and internal departments to ensure smooth processes.
Role type
Key Account Manager (Commercial)
Builds
Tailored offers, optimized logistics processes, and new business fields for key customers.
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Key account management, logistics experience, ERP system proficiency, SAP, MS Office, negotiation, customer orientation
Preferred skills
English language skills
Technologies
SAP, MS Office, Warehouse Management System
Responsibilities
Advise and support customers from analysis to customs clearance; Coordinate processes between customers and internal departments; Optimize and develop existing processes using the warehouse management system; Maintain and update price and condition data in SAP; Create tailored offers based on customer requirements; Prepare and follow up on customer meetings; Handle administrative customer requests such as ad-hoc reports and complaints.