Customer Service Administrator (m/w/d)
Core
First point of contact for customers, responsible for order processing, data verification, invoicing, payment monitoring, and customer meetings.
Role type
Customer Service Administrator
Builds
Customer orders and invoices for electronics manufacturing services
Domain
Electronics Manufacturing Services (EMS)
Deliverable
client delivery
Required skills
Order processing, data verification, invoicing, payment monitoring, customer meeting preparation, internal/external KPI analysis, Microsoft Office, Google Suite
Preferred skills
Oracle, Fachwirt/Betriebswirt qualification
Responsibilities
Serve as first point of contact for customers, process customer orders, verify product data and order quantities, collaborate with planning and production control, create and send invoices, monitor payment receipts, analyze demand change metrics, prepare and lead customer meetings
Seniority
Entry-level to Mid-level