Dialog Center Mitarbeiter/in m/w/d, Inbound/Outbound
Core
Inbound and outbound customer service representative handling customer inquiries and problems for automotive dealerships.
Role type
Customer service representative (inbound/outbound)
Builds
Customer support interactions and data documentation for automotive dealers
Domain
Automotive retail / Customer service
Deliverable
dashboards & analysis
Required skills
German language proficiency, MS Office, telephone communication, data entry, problem-solving
Responsibilities
Handle inbound and outbound customer calls, identify and resolve customer issues, document conversation insights in data systems
