Teamleitung Innendienst (m/w/d)
Core
Lead the internal service team to ensure smooth, timely, and cost-effective processing of commercial processes including quotations, calculations, orders, and shipping.
Role type
Team Lead, Internal Service (Commercial Operations)
Builds
Efficient commercial workflows and team performance
Domain
Manufacturing / Logistics / Commercial Operations
Required skills
Team leadership, commercial process management, staff scheduling, process optimization, stakeholder coordination, operational support
Preferred skills
Strategic thinking, continuous improvement mindset, cross-functional collaboration
Technologies
None stated
Responsibilities
Lead and develop the internal service team, ensure proper execution of commercial processes (quotations, calculations, orders, shipping), plan and manage staff deployment, optimize and develop processes, handle customer and supplier complaints, coordinate with adjacent departments, provide operational support when needed