Mitarbeiter/in Customer Service (m/w/d)
Hybrid
Core
Handling customer orders and inquiries via email and phone, organizing global shipping of medical products, and managing export documentation for EU and third countries.
Role type
Customer Service Representative (Order Processing & Export)
Builds
Order fulfillment and export documentation for medical products
Domain
Medical Devices / Reproductive Medicine
Required skills
Order processing, Global shipping coordination, Export documentation, Bilingual communication (German/English), MS Office
Preferred skills
Experience in foreign trade, Customer service experience
Responsibilities
Process customer orders and inquiries, Organize global product shipping, Create export and customs documentation, Coordinate with sales, warehouse, and accounting teams
Seniority
Entry to Mid-level