Service Mitarbeiter/Callcenter Agent/Kundenbetreuung (w/m/d)
Core
Handling customer calls and messages, providing product/service/process consulting, and updating customer data in systems.
Role type
Customer service representative (call center)
Builds
Customer support interactions and data records
Domain
Retail / Textile
Required skills
Verbal and written communication, customer orientation, data entry, learning new systems
Responsibilities
Answering customer calls and messages, consulting customers on products and services, updating customer data in systems