Werkstattleiter/in - Kfz-Meister/in (m/w/d)
Core
Lead the service team at a family-owned Opel dealership, managing customer consultations, service order execution, and vehicle quality control.
Role type
Service Manager / Master Mechanic (IC)
Builds
Customer service experience and vehicle maintenance workflows
Domain
Automotive retail and service
Required skills
Customer consultation, service order management, vehicle quality control, cost estimation, warranty claim processing, team leadership, vehicle technology knowledge
Preferred skills
Experience as a service advisor, Class B driver's license, stress tolerance, organizational skills, initiative
Technologies
None stated
Responsibilities
Advise customers on maintenance and service needs, ensure timely execution of service orders, conduct final vehicle inspections and test drives, create cost estimates, process warranty claims, lead the service team
Seniority
Senior, hands-on IC
