Fachtrainer/ Projekttrainer Kommunikationsdienstleistung (m/w/d)
Core
Conducting specialized and communication training (focus on telecommunications) and coaching sales staff to improve performance and motivation.
Role type
Senior training and development specialist (telecommunications)
Builds
Sales training programs and coaching sessions for customer advisors
Domain
Telecommunications / Customer Service
Required skills
Coaching, sales training, instructional design, performance evaluation, stakeholder coordination, documentation
Preferred skills
Experience in telecommunications, analytical skills, empathy, team collaboration
Technologies
Internal training systems
Responsibilities
Conducting training sessions and sales coaching, evaluating participant progress, onboarding new staff, ensuring quality standards with project managers, documenting training activities
Seniority
Mid-level, hands-on IC