Fachinformatiker (m/w/d)
Core
IT support specialist responsible for analyzing and resolving technical issues, managing user accounts, and maintaining mobile devices and workstations.
Role type
IT Support Technician (Help Desk / Desktop Support)
Builds
Stable IT infrastructure and user productivity
Domain
IT Services / Technology
Required skills
Hardware troubleshooting, Active Directory management, Mobile device management, Windows OS administration, Office software proficiency, Network basics
Preferred skills
German (native), English (good), Network technology knowledge
Responsibilities
Analyze and resolve IT incidents via ticketing system, Manage user profiles and groups in Active Directory, Deploy and maintain hardware and software rollouts, Maintain mobile devices and peripherals, Inventory and manage hardware assets, Provide on-site support for digital workspaces
Seniority
Entry to Mid-level, hands-on IC