IT-Spezialist (m/w/d) im Kundensupport
Core
IT specialist providing customer support, system administration, and infrastructure maintenance for Windows, Office 365, Azure, and telecommunication systems.
Role type
mid-level IT support and systems administrator
Builds
daily operations of customer IT systems and applications
Domain
IT services, Microsoft ecosystem, telecommunications
Required skills
IT administration, troubleshooting (DNS, DHCP, UTM), Microsoft OS (Server), Office 365, Azure, hardware/software installation, monitoring, performance optimization
Preferred skills
technical project leadership, continuous learning of new technologies
Technologies
Microsoft Windows, Office 365, Azure, DATEV, UTM systems
Responsibilities
handling support requests, ensuring daily IT system operations, planning and maintaining hardware/software, monitoring and optimizing performance, developing customer ITK infrastructure
Seniority
Mid-level, hands-on IC