Assistenz Service (m/w/d)
Core
Planning service appointments and customer mobility, managing workshop scheduling, and handling customer vehicle handovers.
Role type
Service Operations Specialist
Builds
Customer service workflows and vehicle maintenance schedules for VW Group brands
Domain
Automotive After-Sales
Required skills
Appointment planning, workshop scheduling, customer communication, data management, vehicle dispatch coordination
Preferred skills
Technical or commercial training background, after-sales experience, customer-oriented demeanor, reliability, flexibility