Mitarbeiter für den Software-Support (m/w/d) Energie/TGA
Core
Handling customer inquiries and providing support for software solutions in energy efficiency, building planning, and technical building equipment.
Role type
Software support specialist
Builds
Software solutions for energy efficiency and building planning
Domain
Energy efficiency and building technology
Deliverable
client delivery
Required skills
Customer service, technical software support, IT affinity, communication
Preferred skills
Prior support experience, technical product application
Technologies
Ticketing systems, communication channels
Responsibilities
Answering and processing customer inquiries, utilizing various communication channels, collaborating on software optimization
Seniority
Entry-level to Mid-level