Aushilfe im Kundendienstbüro
Core
Administrative and operational support for customer service operations, including phone/mail handling, contract management, and customer data registration.
Role type
Administrative Assistant (Customer Service)
Builds
Customer service processes and digital customer registrations
Domain
Insurance / Customer Service
Deliverable
dashboards & analysis
Required skills
German (fluent), MS Office, data entry, contract administration, customer communication
Responsibilities
Handle customer inquiries via phone, email, and in person; perform administrative and organizational tasks; support contract closures and modifications; maintain customer data in digital systems; ensure data protection compliance.