Online Kundeberater für Beratungsplattform gesucht (m/w/d)
Core
Empathic and humorous customer consultant for a business-to-business consulting platform, handling phone and written inquiries, order intake, and sales performance advice.
Role type
Customer Service Representative (B2B)
Builds
Customer support and sales enablement for business clients
Domain
Consulting / Business Services
Deliverable
client delivery
Required skills
Customer service experience, German (fluent), PC and internet applications, persuasive communication, empathy, adaptability, reliability
Preferred skills
Sales-oriented mindset, team player
Responsibilities
Handle incoming customer inquiries via phone and email, process orders, provide general advice to improve sales performance
Seniority
Entry to Mid-level