Fachinformatiker / IT Service / Admin (m/w/d) No. 2949689
Core
Providing IT support, managing networked ITK systems, and handling software releases and patch management for users.
Role type
IT Service and Administration Specialist
Builds
Networked ITK systems, software releases, and patch management
Domain
IT Infrastructure and Support
Deliverable
infrastructure
Required skills
IT support, user training, networked ITK system administration, software release planning, patch management, user management, incident and problem management, hardware management, server virtualization, backup systems, IT security, MS products (Windows Server, Office, Exchange, Teams), OTRS, Linux, Class B driver's license
Preferred skills
English language skills
Technologies
OTRS, Windows Server, Office, Exchange Server, Microsoft Teams, Linux
Responsibilities
Provide IT support via OTRS, phone, remote, or on-site; Plan and execute software release changes; Perform patch management and software distribution; Manage user accounts and access; Consult and train users; Conduct project work
Seniority
Mid-level, hands-on IC