Onsite Supporter (m/w/d)
On-site
Core
Onsite IT support handling hardware and software issues via ticketing and email, providing on-site or remote troubleshooting, and assisting with IT projects.
Role type
Onsite IT Support Specialist
Builds
IT support services for client organizations
Domain
IT Services / Hardware & Software Support
Required skills
Windows OS proficiency, Microsoft Office, ticketing systems, remote support tools, hardware assembly/disassembly
Preferred skills
Current placement voucher (Vermittlungsgutschein)
Responsibilities
Accept and prioritize support tickets for hardware and software issues, perform fault analysis and provide initial solutions on-site or remotely, assemble and disassemble hardware components, support IT projects