Rooms Division Manager
Core
Strategic and day-to-day leadership of the rooms department to deliver operational excellence, guest satisfaction, and financial performance.
Role type
Senior IC Rooms Division Manager
Builds
Front Office, Housekeeping, Reservations, and Maintenance operations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Hotel rooms operations leadership, Front Office management, Housekeeping management, Reservations management, Revenue management, Budget management, Team coaching and development, PMS proficiency, Revenue system proficiency, Operational analysis
Preferred skills
Stakeholder management, Problem-solving, Commercial acumen
Responsibilities
Lead Front Office, Housekeeping, Reservations and Maintenance operations; Optimise room inventory, occupancy and revenue performance; Lead, coach and develop high-performing teams; Partner with the General Manager to deliver hotel objectives.
Seniority
Senior, hands-on IC