Product Specialist
Core
Provide surgeons and operating room staff with training and support for robotic arm applications (MAKO system), assist in preoperative implant planning, and manage product utilization and sales support.
Role type
Product Specialist (Orthopedic Robotics)
Builds
Robotic arm applications (MAKO system) and associated clinical workflows
Domain
Medical Technology / Orthopedics
Deliverable
product features
Required skills
Robotic arm system operation, Preoperative CT scan preparation, Implant sizing and positioning, Inventory management, Sales order processing, Complaint reporting, Clinical benefits communication, Conventional surgery support
Preferred skills
Biomedical Engineering background, Joint Replacement experience
Technologies
RIO (Robotic Arm Interactive Orthopedic System), CT scanners, MS Office
Responsibilities
Train OR staff on robotic arm applications, Prepare pre-operative CT scans for implant planning, Manage consigned inventories and purchase orders, Generate case review reports and metrics, Resolve product complaints, Support sales plan execution and grow MAKO system utilization, Support conventional surgeries when needed
Seniority
Mid-level, hands-on IC