NSW Embedded Onsite AV Technician
Core
Onsite AV Service Technician providing hands-on technical support, maintenance, and troubleshooting for corporate AV and Unified Communication systems.
Role type
Embedded Onsite AV Service Technician
Builds
Maintains and supports onsite AV systems for a key corporate client in Sydney CBD
Domain
Corporate Audio Visual and Unified Communications
Required skills
AV system installation, support, and maintenance; troubleshooting; video conferencing support; digital signage management; audio system configuration; control system operation; display management
Preferred skills
Crestron platform familiarity; Extron platform familiarity; Zoom integration; Microsoft Teams integration; Cisco Webex integration; CTS certification; Crestron certification; Extron certification
Technologies
Crestron, Extron, Zoom, Microsoft Teams, Cisco Webex
Responsibilities
Provide first-line support for AV systems including video conferencing, digital signage, audio systems, control systems, and displays; Diagnose and resolve technical issues promptly to minimize downtime; Maintain and monitor AV equipment to ensure optimal performance; Support meeting setups, live events, and conference calls as required; Liaise with internal teams and external vendors for escalated issues
Seniority
Mid-level, hands-on IC