Incident and Crisis Management Lead
Core
Lead the practical integration of incident and crisis governance, plans, playbooks, communications, training, and exercises to prepare for, respond to, and recover from significant incidents and crises.
Role type
Senior IC incident and crisis management lead
Builds
Enterprise incident and crisis response arrangements, scenario exercises, and resilient communication channels
Domain
Financial services / Operational resilience
Required skills
enterprise crisis management, operational resilience, CPS 230 compliance, enterprise exercise design, multi-domain disruption management, stakeholder management, risk management, decision support, crisis communication, regulatory reporting
Preferred skills
APRA requirements knowledge, IT disaster recovery, postgraduate qualifications
Technologies
None stated
Responsibilities
Own and maintain the enterprise incident and crisis management framework; coordinate enterprise responses to significant incidents; lead incident response teams through briefings and action tracking; design and deliver enterprise crisis exercise programs; identify gaps and drive remediation; partner with stakeholders to strengthen crisis communication; provide reporting to senior management and the Board.
Seniority
Senior, hands-on IC