DORA & Operational Resilience Manager
Core
Lead the DORA and operational resilience framework for Irish payments entities, ensuring alignment with EU Digital Operational Resilience Act, technical standards, and Central Bank of Ireland expectations.
Role type
Senior IC operational resilience manager (financial services)
Builds
Resilience frameworks, incident response capabilities, and regulatory compliance evidence for cross-border payment entities
Domain
Financial services / Payments / Regulatory compliance
Deliverable
dashboards & analysis
Required skills
DORA regulatory compliance, ICT risk management, incident classification and reporting, business impact analysis (BIA), third-party due diligence, business continuity planning, regulatory engagement, policy development, gap assessment coordination, training delivery
Preferred skills
Experience with Central Bank of Ireland expectations, knowledge of EU technical standards, ability to work across Technology, Security, Risk, Legal, and Operations teams
Technologies
None explicitly listed
Responsibilities
Own the DORA and operational resilience framework for both Irish entities; Maintain policies, control mappings, risk assessments, metrics and evidence aligned with DORA; Coordinate gap assessments, compliance monitoring and remediation; Lead responses to Central Bank requests, inspections and supervisory engagement; Identify critical services and map dependencies across people, processes, technology, data and third parties; Coordinate severe-but-plausible scenario testing and Business Impact Assessments (BIAs); Oversee ICT incident classification, escalation, regulatory reporting, root-cause analysis and remediation; Challenge ICT risk assessments and control performance; Maintain the DORA Register of Information and oversee ICT third-party due diligence, contracts, concentration risk and exit planning; Deliver training and promote a strong resilience culture
Seniority
Senior, hands-on IC
