Clinical Support Officer
Core
Provides flexible operational, administrative, and improvement support across Health Programs and Clinical Operations to drive operational excellence and better outcomes for members.
Role type
Operational Support Officer (Health Insurance)
Builds
Key clinical services and health program operations
Domain
Health Insurance / Clinical Operations
Deliverable
dashboards & analysis
Required skills
Health program delivery, operational improvement, data analysis, stakeholder coordination, AI-enabled tools, Microsoft Office
Preferred skills
Healthcare operations knowledge, automation support, business process optimisation
Responsibilities
Reporting and administration, stakeholder coordination, clinical request administration, health program support, leading continuous improvement initiatives, shaping AI-driven solution implementation
Seniority
Individual Contributor