Business Operations Program Manager
Core
Drive AI-first operational culture, expand performance reporting, and execute cross-functional initiatives to improve cost efficiency and member experience.
Role type
Business Operations Program Manager (Individual Contributor)
Builds
AI-enabled analytical workflows, Operations Scorecard, and performance reporting suite
Domain
Health Tech / Wearables / Operations & Analytics
Deliverable
dashboards & analysis
Required skills
SQL, AI tooling (Snowflake/Snowflake Cortex), project management, root-cause analysis, stakeholder alignment, OKR execution
Preferred skills
Snowflake Cortex experience
Technologies
Snowflake, Snowflake Cortex, Google Sheets, Google Slides
Responsibilities
Analyze data using AI tools to present actionable recommendations to leadership; Develop AI-enabled analytical frameworks; Expand reporting suite with metric deep dives and initiative tracking; Own cross-functional initiatives from scoping to implementation; Facilitate working sessions to identify performance gaps and align on actions; Support strategic planning and OKR execution through project plans and executive reviews.
Seniority
Mid-level, hands-on IC
