Concierge / Customer Service Staff - Casual
On-site · Australia
Core
Greet and sign in members and guests, provide information on events and services, and manage venue entry processes including RSA checks.
Role type
Front-line customer service staff (hospitality/club)
Builds
Member and guest experience at a social club venue
Domain
Hospitality / Social Club
Deliverable
product features
Required skills
Face-to-face customer service, communication, computer literacy, event information management, RSA compliance
Preferred skills
Hospitality industry knowledge, ability to work in peak and quiet periods
Responsibilities
Greeting and signing in members and guests, providing information on events and services, managing venue entry and RSA checks, handling phone inquiries
Seniority
Entry-level, casual
