Metering Support Officer
Core
Coordinate customer appointments and manage access arrangements for metering maintenance operations.
Role type
Metering Support Officer
Builds
Metering Program of Works
Domain
Energy and utilities infrastructure
Required skills
appointment scheduling, customer service, site access coordination, work order management, stakeholder liaison, issue resolution
Preferred skills
utilities industry experience, Microsoft Office proficiency, SAP or Power BI experience
Responsibilities
Book and coordinate customer appointments for metering maintenance, manage customer interactions via phone and email, confirm site access and appointment details, maintain accurate work order and appointment records, liaise with internal teams and contractors to resolve issues, proactively follow up jobs to ensure completion and customer satisfaction