Pilote d'Interface Maintenance / Exploitation - Téléconseiller CSO - F/H - M2E
Core
Managing maintenance workflows, prioritizing interventions, and coordinating field technicians for public transport equipment and systems.
Role type
Maintenance operations coordinator (teleconsultant)
Builds
Public transport network continuity and equipment reliability
Domain
Public transportation / Industrial maintenance
Deliverable
client delivery
Required skills
GMAO software proficiency, industrial maintenance knowledge, route optimization, incident qualification, stakeholder coordination
Preferred skills
Office software proficiency, adaptability, organizational rigor
Technologies
GMAO, Audace, Adesoft, OSCAR
Responsibilities
Qualify customer reports and work orders, prioritize interventions based on standards, assign tasks to field technicians via tablets, manage multi-disciplinary meetings, track technician reports, ensure intervention traceability, handle customer appeals, prepare next-shift work order assignments, answer hotline calls, monitor equipment availability indicators
Seniority
Junior to Mid-level, operational IC