Guest Services Agent - (Local Host)
Based in AustraliaNo visa sponsorshipCitizens or permanent residents only
Core
Face of a new airport hotel, delivering exceptional guest experiences and acting as a local connection for travelers.
Role type
Guest Services Agent (Local Host)
Builds
Guest check-in/out, local recommendations, and emergency response for a new apartment-style hotel.
Domain
Hospitality / Travel
Required skills
Guest service, local area knowledge, complaint resolution, emergency response, team collaboration, independent work
Preferred skills
Adaptability, ownership mindset, variety-seeking
Technologies
None stated
Responsibilities
Provide high-level guest services at all touchpoints, resolve complaints creatively, act as a local host providing recommendations, respond to emergencies, identify opportunities to increase guest returns, support hotel operations to brand standards
Seniority
Entry-level to Mid-level, hands-on IC