Phone Sales Officer
Core
First point of contact for customers, processing orders and managing enquiries to support branch sales and operations.
Role type
Phone Sales Officer
Builds
Auto electrical components, batteries, lighting, accessories, and heavy-duty parts for workshops, fleet operators, and trade customers.
Domain
Automotive aftermarket / Auto electrical parts
Deliverable
product features
Required skills
Phone sales, customer service, parts interpreting, order processing, invoicing, stock management, computer systems navigation
Preferred skills
Automotive, mechanical, electrical, or industrial products experience
Responsibilities
Respond to inbound customer calls and email enquiries, process customer orders and quotes, assist with product enquiries and order status updates, support stock management activities, assist with general branch and warehouse operations
Seniority
Individual Contributor