Stakeholder Services Officer
Core
First point of contact for participants, families, volunteers, and clubs accessing AFL community football programs across Australia.
Role type
Customer service officer (sports industry)
Builds
Access to community football programs and support for participants and clubs
Domain
Sports / Community Engagement
Deliverable
client delivery
Required skills
Customer service, communication, problem-solving, organization, system navigation, collaboration
Responsibilities
Responding to customer enquiries by phone and email, supporting participants and volunteers with program access, assisting with registrations and online system navigation, collaborating with teams to resolve enquiries
Seniority
Entry-level / Casual