Virtual Travel Client Services Coordinator
Core
Provide support and information to clients throughout their travel journey to ensure they feel prepared for trips.
Role type
Client Services Coordinator
Builds
Travel itineraries and client support
Domain
Travel services
Deliverable
client delivery
Required skills
communication, interpersonal skills, organization, dependability, online tools proficiency, customer service experience
Responsibilities
Communicate with clients via email, phone, and chat; assist with reviewing travel plans and confirming details; provide information about travel destinations and guidelines; follow up with clients before departure; address inquiries and escalate when needed
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