Customer Service Consultant | Member-Owned Bank
Hybrid
Core
Provide professional, personalized, and efficient support to members across phone, secure messaging, and web chat channels for a member-owned bank.
Role type
Customer Service Consultant (Banking)
Builds
Banking products, services, and digital banking solutions for members
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Customer service, problem-solving, communication, administration, digital channel navigation, complaint management, regulatory compliance
Preferred skills
Banking experience, FSR Tier 2 accreditation, digital customer service experience