Front Desk All Rounder
Core
Gracious host at the heart of the guest experience, delivering seamless, personalised service with elegance, precision, and genuine warmth.
Role type
Front Desk All Rounder
Builds
Seamless arrival and departure experiences, accurate guest accounts and cashiering functions
Domain
Luxury hospitality
Deliverable
product features
Required skills
Opera Front Desk system, guest account management, cashiering, professional telephone communication, coordination with supervisors
Preferred skills
polished presence, can-do attitude, anticipation of guest needs, meticulous presentation
Responsibilities
Greet guests with grace and professionalism, manage guest accounts and cashiering functions, coordinate with Front Desk Supervisor and Duty Manager, maintain detailed guest profiles, anticipate VIP arrivals and special requests