Branch Manager - Success
Based in Australia, New Zealand
Core
Lead a retail branch team to drive sales, improve customer service, and achieve business objectives in banking.
Role type
Retail Branch Manager
Builds
Retail banking branch operations and customer experience
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Retail banking management, team coaching and mentoring, sales strategy, cross-selling, performance management, strategic planning
Preferred skills
Customer-centric mindset, collaboration, attention to detail, diversity and inclusion advocacy
Responsibilities
Oversee overall branch performance, drive sales activity and cross-sale opportunities, deliver consistent customer experiences, coach and mentor team members, manage branch strategic development