Technical Writer
Core
Develop, manage, and maintain high-quality technical documentation and multimedia content (documents, manuals, help center articles, videos, diagrams) to communicate complex product information clearly.
Role type
Technical Writer
Builds
Documentation, training content, help center articles, and multimedia assets
Domain
Technical documentation and content creation
Required skills
Technical writing, content creation and authoring tools (MS/Google suite, Captivate), HTML basics, workflow documentation, infographic and flow-chart creation, instructional scriptwriting
Preferred skills
Experience with content management trends, ability to translate complex product info into simple formats
Technologies
MS suite, Google suite, Captivate, HTML
Responsibilities
Write, publish, and maintain written documents, help center articles, and graphical content; Collaborate with internal teams and stakeholders to understand documentation requirements; Create engaging content using infographics, flow-charts, and videos; Research, organize, and write instructional text and scripts for audio/video clips; Audit existing documentation against current processes and make revisions
Seniority
Individual Contributor